Privacy Policy

Who we are

Sumit Tours & Travels is a travel agency engaged in providing travel-related services including tour packages, transportation services, hotel bookings, ticket reservations, and customized travel planning.

We operate as a travel service provider offering both offline (in-person/phone) and online services to our customers. In the course of providing these services, we may collect and process personal information necessary to complete bookings, arrange travel, and ensure a smooth customer experience.

To prevent fraud

To provide and maintain our Website

To process your travel bookings and requests

To send you confirmations, updates, and other communications

To personalize your experience

To improve customer support

To analyze website usage and trends

DATA SECURITY

At Sumit Tours & Travels, we take the security of our customers’ personal information seriously. We implement appropriate administrative, technical, and physical safeguards to protect personal data from unauthorized access, misuse, disclosure, alteration, or destruction.

  • Our data security measures include:
  • Secure storage of physical documents in restricted-access areas
  • Password-protected systems and devices
  • Limited access to personal data only to authorized staff members
  • Secure communication channels for sharing sensitive travel documents
  • Regular monitoring of systems to prevent unauthorized access
  • Safe handling of passport details, identification documents, and payment information

CHILDREN’S PRIVACY

Sumit Tours & Travels does not knowingly collect personal information directly from children without the consent of a parent or legal guardian.

Our travel services are intended to be booked by individuals who are 18 years of age or older. Any travel arrangements involving minors (individuals under the age of 18) must be made by a parent, legal guardian, or authorized adult representative.

In cases where travel services are provided for minors (such as family trips, school tours, or group travel), we may collect limited personal information of the child, including name, age, date of birth, identification details, and travel documentation, strictly for the purpose of booking, ticket issuance, visa processing, accommodation arrangements, and compliance with airline or government regulations.

YOUR RIGHTS

At Sumit Tours & Travels, we respect your rights regarding your personal information. As a customer, you have certain rights concerning the data we collect and process in connection with our travel services.

Subject to applicable laws and regulations, you have the right to:

Right to Access: Request details of the personal information we hold about you.

Right to Correction: Request correction of inaccurate, incomplete, or outdated information.

Right to Update: Inform us of changes to your contact details, identification documents, or travel information.

Right to Withdraw Consent: Withdraw your consent for data processing, where applicable, subject to booking and legal requirements.

Right to Restrict Processing: Request limitation on the use of your personal data in certain circumstances.

Right to Data Deletion: Request deletion of your personal information, subject to legal, contractual, or regulatory obligations.